- Navigation
- Interacting with People: Segment 1 - What is Communication?
- Segment 3 - Verbal Communication and Body Language
- Segment 4 - Written Language
- Segment 5 - Specialised Language
- Segment 6 - Importance of Listening
- Segment 7 - Asking Questions
- Segment 8 - Language Difficulties
- Segment 9 - Reporting
- Interacting with People - Resources
- Unit Standard 28518: Trainee Assessment
- Interacting with People - Admin
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