Terms of Service

FINANCIAL DISCLAIMER: CareTrainingOnline.com can not and does not make any guarantees about your ability to get results or change your financial picture with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our training. We give you a 60-day 100% satisfaction guarantee on the products we sell, so if you are not happy for any reason with the quality of our training, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future changes in your finances or happiness, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average, exact, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change, whether for personal, business or financial purposes. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance. Hours of Operation ¤   CareTrainingOnline.com’s corporate office is open Monday through Friday 9a.m. to 5p.m. Pacific Time. ¤   We close for all government observed holidays. These policies and procedures apply to all CareTrainingOnline.com products sold on this site or any other site owned by CareTrainingOnline.com. Billing Address ¤   Your billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to. Returns & Subscription Cancellations Digital Products: ¤   You have SIXTY (60) Days from the date of the original purchase to request a refund for a digital product. Any request received after theSIXTY (60) DAY time limit will not be processed. ¤   Once a valid refund request has been submitted, the refund process will take no more than 30 days. All refunds on domestic or international orders will be returned to the original credit card. PayPal orders will be credited back to the PayPal account. ¤   No physical checks will be issued for a refund. Physical Products: ¤   You have SIXTY (60) Days from the date of the original purchase to return a physical product to receive your refund. Any return received after the SIXTY (60) DAY time limit will not be processed. ¤   100% money back guarantee covers price of product only. 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try product, therefore the customer accepts to pay the fee to ship the product. ¤   Customers must contact our support department for an RMA (Return Authorization Number). This number must be displayed on the outside of all return packages. Returned packages without RMA numbers will not be accepted. ¤   Once a return is received, the refund process will take no more than 30 days. All refunds on domestic or international orders will be returned to the original credit card. PayPal orders will be credited back to the PayPal account. ¤   Shipping of the product to your door will not be refunded. Shipping of the product to the CareTrainingOnline.com Refund Department will not be compensated. ¤   To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned, we cannot issue a refund. ¤   Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued. ¤   Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product. All live events are non-refundable. FOR CARE TRAINING ONLINE SUBSCRIPTIONS ONLY: ¤   You have THIRTY (30) Days from the date of the original purchase to request a refund for your CareTrainingOnline.com monthly subscription. Any refund request after the THIRTY (30) DAY time limit will not be processed. You may cancel at any time after the initialTHIRTY (30) DAYS has passed. ¤   Terms of Subscription Renewal ¤   Monthly CareTrainingOnline.com subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page. Multiple Purchases of Same Product: ¤   Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice. Customer Service: If you have questions or comments regarding CareTrainingOnline.com products, please email us at LeighATCareTrainingOnlineDOTcom (Please replace “AT” with @ and “DOT” with .)